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FAQ

Common questions about MZpack indicators for NinjaTrader 8.

General

Does MZpack work with any NinjaTrader 8 license?

Yes. MZpack works with every NinjaTrader 8 license type — demo, free, subscription, and lifetime. Note that NinjaTrader's demo license is limited to simulated accounts and expires after approximately two weeks. The free NinjaTrader platform requires a NinjaTrader Brokerage account. See NinjaTrader pricing for details on their license options.

What is the difference between Trial and FREE versions?

Trial gives you access to all MZpack features for 14 days. It can only be started once per machine.

FREE includes mzFootprint, mzVolumeProfile, and mzBigTrade with limited features. It has no expiration and does not require a license key.

See Licensing for the full license comparison table.

How do I submit a feature request?

Post a new topic on the MZpack Forum. Other users vote on the request with a Like. When enough interest builds, the MZpack team announces a funding goal. Development starts after funding is collected. The minimum contribution is EUR 25.

Download and Installation

Where can I download the latest version?

Download the latest MZpack installer from mzpack.pro. You can also find download links in your account at My Profile → Account or in your order confirmation email.

See Installation for the full download and setup guide.

How do I update MZpack?

  1. Close NinjaTrader 8
  2. Run the new MZpack installer
  3. Restart NinjaTrader 8

Your license and settings are preserved across updates. See Installation — Update for details.

How do I check which version is installed?

There are three ways:

  1. Indicators list — open the Indicators dialog and look under the MZpack/NT8 folder in the Available list. The version number appears next to each indicator name.
  2. Chart overlay — the current version is displayed in the bottom-right corner of the chart. You can hide this via the indicator's General → Version checkbox.
  3. Label property — the Label property shown in the indicator setup dialog reflects the version from when the indicator was first added to the chart, not the currently installed version. Do not rely on it to check your current version.

Licensing

Where can I find my license key?

Two places to look:

  1. Account page — log in at mzpack.proMy Profile → Account → Orders → View
  2. Order confirmation email — check your inbox for the order confirmation. Also check spam, junk, and promotions folders.

See Licensing for activation steps.

I didn't receive my license key

License keys are sent within the next business day after purchase, usually within 3–5 hours. If you haven't received yours:

  1. Check your spam, junk, and promotions folders
  2. Some mail servers block messages from unknown senders — try adding the sender to your contacts or provide an alternative email address (e.g., Gmail)
  3. If you still can't find it, contact support at mzpack.pro

Can I transfer my license to another machine?

Yes. MZpack licenses are machine-locked, so a transfer is required when you move to a new machine or replace critical hardware (motherboard, CPU). You'll need to purchase the Transfer Service at mzpack.pro. See Licensing — Transfer for the full steps.